New Delhi: India Post recorded revenue of Rs 8,212.7 crore in the first half of FY 2026-27, registering a year-on-year growth of 24% against Rs 6,636 crore in the corresponding period last year.
The Department of Posts crossed the Rs 4,000 crore quarterly revenue mark for the first time in two consecutive quarters. It earned Rs 4,201.5 crore in the July-September quarter, up 25% year-on-year and 5% over the previous quarter.
Union Communications Minister Jyotiraditya Scindia reviewed the department's performance at a second-quarter meeting in New Delhi on October 22. Minister of State for Communications Chandra Sekhar Pemmasani, Secretary (Posts) Subrat Das and senior postal officials also attended the meeting.
Growth Across Business Verticals
All six business verticals recorded year-on-year growth during the quarter. The key performers were:
Parcels: Revenue grew 71%, reaching Rs 318.9 crore in Q2.
PLI/RPLI: Recorded 44% growth and achieved 92% of its quarterly target.
Mails: Grew 36% year-on-year, with revenue increasing 26% over Q1.
International Relations and Global Business: Registered 38% growth.
Post Office Savings Bank (POSB): Contributed Rs 1,987 crore.
Kerala, the North East, Uttar Pradesh and Bihar exceeded their quarterly parcel business targets, while 12 Postal Circles achieved or surpassed their Q2 targets for mail.
Bihar Leads Postal Circle Performance
Seven Postal Circles achieved at least 90% of their proportionate quarterly targets. Bihar recorded the highest achievement at 97.15%, followed by West Bengal at 97.07% and the North East at 94.79%.
Eighteen of the 23 Postal Circles improved their target achievement compared with the previous quarter. The department's expenditure cost ratio stood at 42% including pension expenditure and 62% excluding pension expenditure.
Andhra Pradesh Postal Circle was recognised for its first-quarter performance, while Bihar Postal Circle received recognition for the second quarter.
Scindia Calls for Digitalisation and Better Services
Scindia congratulated postal officials and called for sustained growth through customer acquisition, service quality and retention. He also stressed business diversification, innovation, flexible pricing for bulk customers subject to applicable approvals, and faster digitalisation of services.
Pemmasani highlighted the need for workforce empowerment, accountability and better delivery standards. He called for standardised procedures and real-time monitoring to address parcel delays.
The department has been asked to maintain growth during the festive and peak parcel season, expand international business and strengthen services for MSMEs, One District One Product (ODOP) initiatives, tourism and rural logistics. The focus will also remain on citizen-centric services, financial inclusion and insurance.
